FAQs
A few things before you arrive.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 8:00 PM. Check-out is from 8:00 AM to 12:00 PM. Contact the hotel about any arrival arrangements outside these hours.
Does the hotel have a swimming pool?
Yes. Our outdoor swimming pool is open all year and welcomes guests of all ages.
How close is the beach?
Playa Navidad is approximately 150 m away, about a two-minute walk from the hotel.
Is parking available?
Yes. Free private parking is available on site, with no reservation needed. Accessible parking is also available.
Is WiFi free?
Yes. WiFi is available in the rooms free of charge.
Are families and children welcome?
Children of all ages are welcome. Children aged 11 and above are charged as adults. Cribs and extra beds are not available.
Are pets allowed?
Pets are not allowed at the property.
How do I check prices and cancellation conditions?
Follow our reservation link to select your dates and view current availability and prices. Cancellation and prepayment conditions vary by room type and selected rate.
Are accessible rooms available?
The hotel offers ground-floor wheelchair-accessible units, accessible parking and toilets with grab rails. Upper floors are reached by stairs only. Please contact us to confirm the accommodation that suits your needs.